Frequently Asked Questions

Please read our FAQ:

Delivery Charges are calculated for your order automatically. You will have a choice of regular shipping or various expedited options before you check out.
We accept most major credit cards and PayPal.
Delivery varies according to your location. Shy Violet is located in Northern Virginia just outside DC. If you are concerned about delivery before a certain date, please contact us about expedited shipping options.
Your data is secure. We use SSL encryption, which is the encryption standard for online shopping.
We will mail your order within 2 days. If your order contains any items that are made to order (such as rings that are made to your size), please allow up to a week for fabrication before mailing.
Yes, you will receive an emailed invoice for your order.

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